1. What we collect via our website
We collect certain information or data about you when you use http://www.bluemooncreative.co.uk/. Our storage of your personal data is governed by UK and EU laws, including the General Data Protection Regulation (GDPR).
• your IP address*, and details of which version of web browser you used;
*Your IP address is a number allocated to your computer (or group of computers in a house or office) by your internet service provider. It is unique but can change because your ISP allocates it to enable interaction between your computer and the internet. It will be different when, for example, you use the same computer to access the internet via different ISPs, such as when you use a laptop at home and then in a cafe.
2. How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we many use data:
• For our own internal records.
• To improve the products and services we provide.
• To contact you in response to a specific enquiry.
• To customise the website for you.
3. Where your data is stored
Almost all of the data we hold about you is stored on secure servers within the European Economic Area (EEA). The one exception is information derived from cookies shared with Google and used for Google Analytics, which can be held by Google on servers with the EEA or the USA. All actions by Google in relation to the data of persons in the UK are subject to the GDPR. We use Google Analytics to see, in aggregate, how visitors use our website and thus how we might improve it. Google Analytics does not show any names, postal addresses or other information showing us, in itself, who individual visitors are.
By submitting your personal data, you agree to this.
4. Keeping your data secure
Sending information over the internet is generally not completely secure, and we cannot guarantee the security of your data while it is in transit. That said, if your data is sent to us as by a third party (usually a client our ours) then we insist that it is sent in a password-protected file and that the password must be sent via an off-line route, e.g. text or landline phone call.
We hold data on servers at our premises and on a back-up server which is removed from the premises every night. All servers are password protected and have additional cybersecurity features in place to keep your data secure.
5. Disclosing your information to others
We do not share your information with any other organisations for their marketing, market research or commercial purposes, and we do not pass on your details to other websites.
6. How long we keep your data
We keep your data only for so long as it helps us to serve you and store it in as few places as possible.
Should you enter a formal contract with us, necessary information about you will be securely stored within our accounts system and kept for so long as tax regulations require.
7. Deleting your data
You can instruct us to delete your personal information at any time, by emailing our Data Protection Officer here: firstname.lastname@example.org
This will erase any identifiable personal information (such as your name and email address) that we have about you. And it will mean any data about how you’ve used our website (collected via cookies) will be made anonymous.
8. Seeing what information we have about you
You can get in touch to ask for a copy of that information. It costs £10 and – to reduce the likelihood of identify fraud – you will need to provide proof of identity.
To get in touch, please email email@example.com or write to us at:
The Barn, 36 High Street
Worcestershire, WR10 1DP
9. Links to other websites
Our website, https://www.bluemooncreative.co.uk, may contain links to other websites.
Following a link to another website
Following a link to https://www.bluemooncreative.co.uk from another website
10. More information
To read more info on the General Protection Act please go here: